Sylvester received his bachelor’s degree in Science from Lalit Narayan Mithila University, India and his Post graduate qualification in Hospital Management from the Indian Institute of Health Management Research, Jaipur (India). He has more than 15 years experience in Hospital operations and has worked in a number of hospitals in India and the United Arab Emirates. He has been involved in numerous green field hospital projects and has been instrumental in commissioning these hospitals. He is deeply involved in process & system development, process optimization, HIS implementation and resource deployment and has a keen interest in Quality Management and patient safety.